Effective Date: [20-03-2025]
Welcome to Hawke Centre! These Terms and Conditions (“Terms”) outline the rules and regulations for using hawkecentre.com (the “Website”) and the services we offer. By accessing our Website or engaging in our SEO services, you agree to comply with these Terms. If you do not accept these Terms, please discontinue use immediately.
1. Definitions
- “We,” “Us,” “Our” – Refers to Hawke Centre, the SEO agency registered and operating in Australia.
- “You,” “User,” “Client” – Refers to any visitor, individual, or business entity accessing our Website or using our services.
- “Services” – Refers to all SEO, digital marketing, content strategy, web development, and consulting services provided by Hawke Centre.
- “Website” – Refers to hawkecentre.com, including all content, tools, and resources provided.
2. Acceptance of Terms
By using our Website or purchasing our services, you confirm that:
- You are at least 18 years old or have legal parental/guardian consent.
- You have read, understood, and agreed to be bound by these Terms.
- You will not use our Website or services for any illegal or unauthorized purpose.
3. Services and Guarantees
3.1 Scope of Services
Hawke Centre provides professional Search Engine Optimization (SEO) and digital marketing services. These include:
- Keyword research and on-page optimization
- Link-building and off-page SEO
- Technical SEO audits and fixes
- Local SEO and Google My Business optimization
- Content strategy and digital PR
- PPC (Pay-Per-Click) campaign management
- Web design and development
3.2 No Guarantee of Specific Rankings
While we implement best-practice SEO strategies, we do not guarantee specific search rankings or organic traffic increases. SEO results depend on various factors, including:
- Google algorithm updates
- Industry competition
- Website content and structure
- User engagement metrics
3.3 Client Responsibilities
For the best SEO results, the client must:
- Provide accurate and timely information.
- Allow necessary access to website backend, hosting, and analytics.
- Follow SEO recommendations and content updates.
Failure to meet these responsibilities may affect SEO performance and invalidate any service commitments.
4. Intellectual Property Rights
4.1 Website Content
All content on hawkecentre.com, including text, images, graphics, and code, is owned by or licensed to Hawke Centre and is protected by copyright laws.
4.2 Restrictions
Without written permission, you may NOT:
- Copy, modify, or distribute any content for commercial use.
- Use our Website’s content for misleading or illegal purposes.
- Claim ownership of any content published by Hawke Centre.
4.3 Client Content
Clients retain ownership of their website content but grant Hawke Centre a license to use, modify, and distribute this content solely for SEO and marketing purposes.
5. Payments, Refunds & Cancellation Policy
5.1 Payment Terms
- All invoices must be paid in full before the commencement of any SEO service unless otherwise agreed.
- Payments are accepted via credit card, PayPal, bank transfer, or other agreed methods.
5.2 Refund Policy
- No refunds are issued once SEO services begin.
- If a client cancels a project before work starts, a partial refund may be issued, deducting any administrative or setup costs.
5.3 Service Termination
Hawke Centre reserves the right to terminate any agreement if:
- The client fails to make payments.
- The client engages in black-hat SEO or unethical marketing practices.
- The client’s website contains illegal, offensive, or misleading content.
6. Third-Party Links & External Services
- Our Website may contain links to third-party websites for reference or convenience.
- We do not control or endorse external websites and are not responsible for their content, privacy policies, or practices.
- Any interactions with third-party services linked from our Website are at your own risk.
7. User Conduct & Prohibited Activities
While using our Website or services, you agree NOT to:
- Use automated tools (bots, scrapers, etc.) to extract data.
- Disrupt or attempt to hack our Website.
- Publish misleading, false, or defamatory information about Hawke Centre.
- Violate any applicable Australian laws or regulations.
8. Disclaimer & Limitation of Liability
8.1 General Disclaimer
Hawke Centre provides SEO services on an “as-is” and “as-available” basis. We do not guarantee uninterrupted service, error-free content, or specific financial outcomes.
8.2 Limitation of Liability
To the maximum extent permitted by Australian law, Hawke Centre shall not be liable for:
- Any loss of profits, business, or reputation due to SEO performance changes.
- Any damage or downtime caused by third-party software or service providers.
- Any indirect, incidental, or consequential damages arising from using our Website or services.
9. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, store, and use personal data.
10. Changes to These Terms
Hawke Centre reserves the right to modify or update these Terms at any time without prior notice.
- Updates will be posted on this page.
- Continued use of our services after updates implies your acceptance of the revised Terms.
11. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Australia.
- Any disputes shall be resolved through negotiation, and if necessary, legal proceedings in Australian courts.
